If the viewer has a grievance with respect to certain content telecast on any of our television channels, you may write to our Grievance Officer.

Grievance Officer

• Name : Naushad Ahmed
• Email : grievanceofficer@goldmines.co.in
• Address : Goldmines Telefilms Private Limited
  
  601-A/1 & 2, 6th floor, Palm Court ' M' Premises Co-op Soc. Ltd,
  Link Road, Malad West. Mumbai: - 400064

We intend to make the resolution process for valid complaints as quick and efficient as possible. To help us achieve this, we require you to provide the following information in your complaint:

Details of objectionable programme

• Name of the Channel
• Programme Title
• Programme Date
• Time of telecast

Reason of the complaint

Reasons as to why the viewer feels that the particular Programme was not in compliance with the Programming Code under the Cable Television Networks Rules, 1994.

Viewer Details

• Name of the Viewer
• Contact no
• Email Id
• Address

The complaint will be reviewed, verified for its validity, and accordingly responded to by us.

Complaints relating to or around advertisements broadcast on our television channels must be sent to The Advertising Standards Council of India (ASCI).